HLJ Shipping Information

Search | Home | Cart

---

How much will shipping cost?

We will confirm the final shipping costs for your order after we have shipped it to you. However, it's very easy to estimate your costs beforehand from the information on our web site. Almost every item in our online catalog has a shipping cost estimate displayed at the top of its catalog page along with size and weight data.

The SAL rate shown is the estimated cost to ship the item via postal service "Surface Air Lift" small packet rates to countries in North America, Europe, Oceania, Central America and the Middle East. Customers in Asia should expect to pay about 20% less than this figure. Customers in South America and Africa should expect to pay about 20% more. A complete table of SAL rates is posted below. Also note that:

• Some physically larger items and valuable orders (15,000 yen or more) may be shipped by EMS even if you request SAL shipping, depending on where you live. While this costs you slightly more, the far better handling and trackability of EMS, we believe, is justified when shipping very valuable items.
• Taiwan, South Korea, Venezuela, Brunei, Jordan and some other nations don't offer SAL service. Shipments to these countries are by Air Mail or EMS.
• SAL shipping is unfortunately not trackable.

The EMS rate shown is the estimated cost to ship the item via postal service EMS International Express mail to countries in North and Central America, the Middle East and Oceania. Customers in Europe should expect to pay about 15% more than the figure shown. Customers in Asia should expect to pay about 25% less. Customers in South America and Africa should expect to pay about 65% more. A complete table of EMS shipping rates can be found below. Shipments by EMS can be tracked on the Japanese post office's web site.

Please keep in mind that the costs shown are the estimates to ship this item alone. If your shipment contains more than one item, the total cost for shipping will typically be 20-40% less than the sum of the individual items' shipping estimates. Also remember that shipping estimates include the weight of the shipping box and packing materials, so they're based on a weight higher than that of the item alone.

If you happen to live in Japan, we will ship your order using Sagawa Kyubin or Yamato's Takkyubin service. Up to 2kg, the cost is 600 - 1,000 yen, with next-day delivery if you're in the Kanto area.

How final shipping costs are calculated: The total weight of all items in your order is added to the weight of the box and packing material required for shipment (see below). Then we simply cross-reference the Japanese post office shipping charts and bill you accordingly for the weight and type of shipping you've requested. Again, some requests for SAL shipping may be shipped by EMS instead if the item is too large to go by SAL small packet, or if there are many items in the order and/or the order is particularly valuable (above 15,000 yen).

Box & packaging material weights: Even the smallest order, such as that for a sheet of decals, requires a 200g mailer. A typical order of 2-4 medium-sized items requires 400-600g of box and packing materials. For extremely large items, such as 1/32 aircraft kits, Perfect Grade Gundam kits, etc., the shipping box alone can weigh 800g to 1.5kg. Keep these weights in mind as you estimate your total shipping costs.

---

When will you ship my order?

Orders are automatically shipped from HobbyLink Japan when any one of the three conditions below applies:

• All items on any of your individual orders are in stock
• You request shipment of available items
• You have an order that is over two months old and some items are available

An order is one or more items grouped together with a single unique order identification number.

Unless one of these conditions is met, the available items from your orders will stay in our warehouse. You can use our Account Maintenance System to track the status of your orders with us, and make a decision at any time about whether you want to request a partial shipment or not.

Feel free to e-mail us if you have any other questions, comments or concerns about shipping costs or procedures.

---

Shipments over 2kg go by EMS. In some cases, two boxes may be used to ship SAL shipments over 2kg if they can be split. Shipments that cannot be packed in boxes with no side greater than 60cm in length, or with a total size (length + width + height) greater than 90cm will be shipped by EMS.

---

EMS Rates

Zone	Zone 1	Zone 2		Zone 3
	Asia	North America, Central America, Oceania, Middle East, Caribbean	Europe	South America, Africa
Weight	Bangladesh, Bhutan, Brunei, Cambodia, China (People's Rep.), Guam, Hong Kong, India, Indonesia, Korea (Rep.), Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Philippines, Saipan, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam	Australia, Bahrain, Barbados, Canada, Costa Rica, Cuba, Cyprus, El Salvador, Fiji, Honduras, Iran, Iraq, Israel, Jordan, Kuwait, Mexico, New Caledonia, New Zealand, Oman, Panama, Papua New Guinea, Qatar, Saudi Arabia, Solomon Is., Syria, Trinidad and Tobago, Turkey, United Arab Emirates, U.S.A.	Austria, Azerbaidjan, Belarus, Belgium, Bulgaria, Czech, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak, Slovenia, Spain, Sweden, Switzerland, Ukraine, U.K.	Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Algeria, Botswana, Cote d'Ivoire, Djibouti, Egypt, Ethiopia, Gabon, Ghana, Kenya, Madagascar, Mauritius, Morocco, Nigeria, Rwanda, Senegal, Sierra Leone, South Africa, Sudan, Tanzania, Togo, Tunisia, Uganda, Zimbabwe
Up to 300 g	900 yen	1,200 yen	1,500 yen	1,700 yen
Up to 500 g	1,100 yen	1,500 yen	1,800 yen	2,100 yen
Up to 600 g	1,240 yen	1,680 yen	2,000 yen	2,440 yen
Up to 700 g	1,380 yen	1,860 yen	2,200 yen	2,780 yen
Up to 800 g	1,520 yen	2,040 yen	2,400 yen	3,120 yen
Up to 900 g	1,660 yen	2,220 yen	2,600 yen	3,460 yen
Up to 1,000 g	1,800 yen	2,400 yen	2,800 yen	3,800 yen
Up to 1,250 g	2,100 yen	2,800 yen	3,250 yen	4,600 yen
Up to 1,500 g	2,400 yen	3,200 yen	3,700 yen	5,400 yen
Up to 1,750 g	2,700 yen	3,600 yen	4,150 yen	6,200 yen
Up to 2,000 g	3,000 yen	4,000 yen	4,600 yen	7,000 yen
Up to 2,500 g	3,500 yen	4,700 yen	5,400 yen	8,500 yen
Up to 3,000 g	4,000 yen	5,400 yen	6,200 yen	10,000 yen
Up to 3,500 g	4,500 yen	6,100 yen	7,000 yen	11,500 yen
Up to 4,000 g	5,000 yen	6,800 yen	7,800 yen	13,000 yen
Up to 4,500 g	5,500 yen	7,500 yen	8,600 yen	14,500 yen
Up to 5,000 g	6,000 yen	8,200 yen	9,400 yen	16,000 yen
Up to 5,500 g	6,500 yen	8,900 yen	10,200 yen	17,500 yen
Up to 6,000 g	7,000 yen	9,600 yen	11,000 yen	19,000 yen
Up to 7,000 g	7,800 yen	10,700 yen	12,300 yen	21,100 yen
Up to 8,000 g	8,600 yen	11,800 yen	13,600 yen	23,200 yen
Up to 9,000 g	9,400 yen	12,900 yen	14,900 yen	25,300 yen
Up to 10,000 g	10,200 yen	14,000 yen	16,200 yen	27,400 yen
Up to 11,000 g	11,000 yen	15,100 yen	17,500 yen	29,500 yen
Up to 12,000 g	11,800 yen	16,200 yen	18,800 yen	31,600 yen
Up to 13,000 g	12,600 yen	17,300 yen	20,100 yen	33,700 yen
Up to 14,000 g	13,400 yen	18,400 yen	21,400 yen	35,800 yen
Up to 15,000 g	14,200 yen	19,500 yen	22,700 yen	37,900 yen
Up to 16,000 g	15,000 yen	20,600 yen	24,000 yen	40,000 yen
Up to 17,000 g	15,800 yen	21,700 yen	25,300 yen	42,100 yen
Up to 18,000 g	16,600 yen	22,800 yen	26,600 yen	44,200 yen
Up to 19,000 g	17,400 yen	23,900 yen	27,900 yen	46,300 yen
Up to 20,000 g	18,200 yen	25,000 yen	29,200 yen	48,400 yen
Up to 21,000 g	19,000 yen	26,100 yen	30,500 yen	50,500 yen
Up to 22,000 g	19,800 yen	27,200 yen	31,800 yen	52,600 yen
Up to 23,000 g	20,600 yen	28,300 yen	33,100 yen	54,700 yen
Up to 24,000 g	21,400 yen	29,400 yen	34,400 yen	56,800 yen
Up to 25,000 g	22,200 yen	30,500 yen	35,700 yen	58,900 yen
Up to 26,000 g	23,000 yen	31,600 yen	37,000 yen	61,000 yen
Up to 27,000 g	23,800 yen	32,700 yen	38,300 yen	63,100 yen
Up to 28,000 g	24,600 yen	33,800 yen	39,600 yen	65,200 yen
Up to 29,000 g	25,400 yen	34,900 yen	40,900 yen	67,300 yen
Up to 30,000 g	26,200 yen	36,000 yen	42,200 yen	69,400 yen

Note that EMS service is not offered to the Bahamas, Bermuda, Bolivia, Guatemala, Iceland, Jamaica, Nicaragua, the British Virgin Islands, and some parts of former Yugoslavia. Shipments to these countries will go by Air Mail.

---

HobbyLink Japan; Kurohakama-cho 162-1, Sano, Tochigi 327-0813 JAPAN; Fax: + 81-283-27-2352. All rights reserved.