You said my order had been shipped, but I don't see any charges (or credits if there was a problem) from you on my credit card account.

Not to worry, we'll eventually take your money! Depending on your card issuer, international charges may take a few days or longer to appear on your statement, particularly if you're checking it online. What's more, we only transmit final charge data to our card processor twice per month. As such, it may take one to two months for charges or credits from HLJ to appear on your monthly statement or online account tracking, but this is unusual.