My order arrived, but some of the merchandise is wrong.

Please accept our apologies for the error!

Please contact us at trouble@hlj.com and tell us what you did receive, and what you should have received. We'll check our records on this end and confirm whether or not a mistake was made. If there was, we'll either ask you to send back the incorrect item (if we do, we'll credit you for the postage, don't worry), or let you keep it, and then of course ship you the correct item at no additional cost.

Should the correct merchandise not be available for some reason, we will of course offer you a full refund.